Help Center
Planning & Booking
Everything you need to know about getting started with NovaHaus.
How do I book NovaHaus for my event?
You can book us by filling out the contact form on our website or reaching out via email. Our team will get back to you to discuss your event details and next steps.
How far in advance should I plan my event?
We recommend booking at least 2–3 months in advance. For larger or high-demand events, earlier planning ensures better availability and options.
Do you handle both small and large events?
Yes, we manage events of all sizes—from intimate gatherings to large-scale productions—while maintaining the same level of quality and attention.
Can I schedule a consultation before booking?
Absolutely. We offer initial consultations to understand your vision, requirements, and budget before confirming your booking.
What information do you need to get started?
We typically need your event date, location, estimated guest count, type of event, and any initial ideas you have in mind.
What types of events do you specialize in?
We specialize in weddings, corporate events, private parties, brand launches, and social gatherings.
Can you customize themes and designs?
Yes, every event we create is fully customized to match your style, theme, and preferences.
Do you provide vendors like catering and photography?
Yes, we work with a trusted network of vendors, including catering, photography, décor, and entertainment.
Can I request specific venues or locations?
Of course. You can suggest your preferred venue, or we can recommend options based on your needs.
Can I request specific venues or locations?
We offer both full-service planning and partial services depending on your requirements.
Services & Customization
Learn about our services and how we tailor each event to your vision.
Pricing & Policies
Clear details about pricing, payments, and event policies.
How is pricing determined for an event?
Pricing depends on factors like event size, location, services required, and level of customization.
Do you require a deposit to secure a date?
Yes, a deposit is required to confirm your booking and reserve your event date.
What is your cancellation or refund policy?
Our cancellation policy depends on the timing of the cancellation. Details are outlined clearly in our agreement.
Are there any additional or hidden fees?
No, we believe in transparent pricing. Any additional costs will be discussed and approved מראש.
What payment methods do you accept?
We accept major payment methods including bank transfers and online payments for your convenience.